Survey Is Closed Already

Studies are generally open until the closing date specified in the survey invite. However, if we received the maximum required number of responses within a faster timeframe than expected, the survey can be closed ahead of the indicated date.

It is also possible that due to an unexpected technical issue, we temporarily closed the survey. In this case, you should receive a new invitation for it once we resolved the problem.

Alternatively, if you receive a survey with an indicated closing date that is before the date of the invite’s reception, we might have prolonged the survey’s timeframe. In this case, we recommend trying the link to see if the study is still valid. You can let us know of this error by contacting us by clicking on the "Help" button at the bottom-right of the screen.