Disqualified from the Survey

There are two potential reasons for disqualification from our studies: either your profile does not align with our target criteria, or we have already reached the maximum required number of responses. Please refer below for further details on each scenario.

Do not match the profile we are looking for

Based on our client requirements, not all respondents are eligible to complete all the questions in a study. Our clients might be looking for particular people with specific habits to complete their survey. As a result, our system will disqualify those who do not fit this profile. Disqualification generally happens due to a mix of different variables interacting together. We do store some demographic information regarding your profile, such as age, gender, province of residence. However, most of the time, we do not have enough data in our files to ensure that everyone who receives an invitation is eligible for this study.

Already received enough responses

Furthermore, we often have maximum quotas on the number of responses we can receive for the survey in general, and specific groups. Once we reach this quota, the study will automatically disqualify respondents in this group. You should receive a message indicating that we have reached our maximum number of responses required if this is the case. Please note that certain demographic groups respond to our surveys at a faster rate. As a result, if you are part of that group, you might be disqualified more often.

In either case, you will receive standard screen-outs points.