Incentive and Card Number Changes

In this article, you will find information about how to make changes to your incentive choice/number in your AskingCanadians account.

Change incentive choice

To update your incentive choice, please visit our website: https://www.askingcanadians.com and click on login. You can update your account under Update my Profile, and click Edit Profile.

At the bottom of the list, you will find Incentive choice. You can click on the small arrow in the options box to see the different options available: Aeroplan Miles, 7Rewards Points, and AC Points.

For 7Rewards Points, you will have to enter an account number. Please note that each text box has a specific number of digits allowed in the field. Furthermore, please ensure to read the small notes underneath the card number field(s).

Important: We cannot transfer points earned for one incentive to another. All points earned before the update will go towards your previous incentive choice.

Please make sure to click on Save at the bottom of the page.

New card number

To update your card number, please visit our website: https://www.askingcanadians.com and click on Login. You can update your account under Update my Profile, click Edit Profile.

At the bottom of the list, you will find Incentive choice. You can update your account number there.

Please note that each text box has a specific amount of numbers allowed in the field. Furthermore, please ensure to read the small notes underneath the card number field(s).

Please make sure to click on Save at the bottom of the page.

Important: Unfortunately, we do not have access to transfer points from one account to another. You will have to contact the customer service team of your incentive choice to make the transfer.

Here is how you can reach different customer service teams:

• Aeroplan: 1-800-361-5373 or visit https://www.aeroplan.com/helpcenter/contact-us/ 
• 7Rewards: 1-800-255-0711 or visit https://www.7-eleven.ca/contact-us