Account Changes
🇬🇧 Read in English | 🇫🇷 Lire en français
In this article, you will find information about your account and profile.
Email Update
If you wish to update your account, please visit our website: https://www.askingcanadians.com and click on Login. You can update your account under Update my Profile, click Edit Profile. Once you’ve entered your email address in both email address fields, make sure to click on Save at the bottom of the page.


If the Update my Profile page appears blank, we recommend trying this on a computer or switching to another browser.
Account Update
If you wish to update your account, please visit our website: https://www.askingcanadians.com and click on Login. You can update your account under Update my Profile, click Edit Profile. Once you’ve entered your new information, make sure to click on Save at the bottom of the page.

If the Update my Profile page appears blank, we recommend trying this on a computer or switching to another browser.
Forgot Password
Please note that if you have previously unsubscribed, you will not be able to access your account or change your password. If you previously unsubscribed, please contact us by clicking on the "Help" button at the bottom-right of the screen.
To change your password, please visit www.askingcanadians.com and click on Login and under the blue login button, click on Forgot Password?

You will then be prompted to enter your email address. An email will be sent to you with a link in it to change your password. You can click on it or copy-paste it into your search bar in your browser. Please note that the link expires after 60 minutes of being sent.
If your password does not work afterwards, please contact us by clicking on the "Help" button at the bottom-right of the screen so that we can further assist you as it can indicate a problem with your account.