I haven’t received my GiftCard Pass!

It usually takes up to 4–6 weeks for us to process your GiftCard Pass. Once it's ready, you’ll get an email from reward@virtualrewardcenter.com with all the details. 

If you don’t see it after that time, be sure to check your junk or spam folder, sometimes it ends up there by mistake. 

Still can’t find it? No worries! Just click the “Help” in the bottom-right corner of your screen, and we’ll be happy to assist you.